1333 Privacy Policy

1 Who We Are

1333 is an internationally operated online casino and sports betting platform accessible at 1333.today. References to "1333", "we", "us", and "our" in this Privacy Policy refer to the operating entity behind the 1333 platform. References to "you", "your", and "player" refer to any individual who accesses, browses, registers on, or otherwise uses the 1333 platform in any capacity.

1333 acts as the data controller in respect of the personal data collected through the platform. This means we determine the purposes and means by which your personal data is processed. Where we engage third-party service providers to process data on our behalf, those providers act as data processors under our documented instruction.

This Privacy Policy applies exclusively to data collected through the 1333.today platform and its associated subdomains. It does not apply to any third-party websites, payment portals, or services that may be accessible from links on our platform — those services maintain their own separate privacy policies.

2 Data We Collect

1333 collects the following categories of personal data. The specific data points collected in each category depend on how you interact with the platform:

2.1 Registration & Identity Data

• Full legal name
• Date of birth (for age verification — 18+ only)
• Mobile phone number
• Preferred username
• Encrypted account password

2.2 Identity Verification (KYC) Data

• Copy of government-issued photo identification (National Identity Card, passport, or driving licence)
• Proof of address documentation where required
• Selfie or liveness check image where required for enhanced verification

2.3 Financial & Payment Data

• Mobile financial service account identifiers (bKash, Nagad, Rocket, Upay)
• Bank account numbers and bank names where bank transfers are used
• Transaction history: deposit amounts, withdrawal amounts, dates, and reference numbers

2.4 Usage & Gameplay Data

• Login timestamps, session durations, and logout events
• Games played, bet amounts, outcomes, and running account balance history
• Bonus opt-ins, wagering progress, and promotion redemptions
• Responsible gaming tool activations (deposit limits, self-exclusion dates)

2.5 Technical & Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Device fingerprint (for fraud prevention and duplicate account detection)
• Cookie identifiers and session tokens (see Section 7)

2.6 Communications Data

• Live chat transcripts and email correspondence with 1333 support
• Feedback, complaints, and dispute records
• Marketing communication preferences and opt-in/opt-out records

3 How We Collect Data

1333 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal request, contact support, or opt into a promotion;
• Automatically — through cookies, session tokens, server logs, and device fingerprinting technology as you interact with the platform;
• From third-party verification providers — identity verification and age confirmation services may provide supplementary data points to confirm the accuracy of information you supply;
• From payment processors — transaction confirmation data (reference numbers, timestamps, and amounts) is received from bKash, Nagad, Rocket, Upay, and our banking partners upon completion of a deposit or withdrawal.

4 How We Use Your Data

The table below summarises the primary purposes for which 1333 processes your personal data and the corresponding legal basis for each purpose:

5 Legal Basis for Processing

1333 relies on the following legal bases when processing your personal data:

• Contract Performance: Processing is necessary to perform the contract between you and 1333 — that is, to operate your account, process transactions, and deliver the gaming services you have requested.
• Legal Obligation: Certain processing activities are required by law, including age and identity verification, anti-money laundering checks, and retention of transaction records.
• Legitimate Interests: 1333 processes some data to pursue its legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving the platform — provided those interests are not overridden by your privacy rights.
• Consent: Where processing is based on consent — principally for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

1333 does not sell personal data. We share your data only where necessary and only with the categories of recipient listed below:

6.1 Payment Processors

Transaction data is shared with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank solely to process deposit and withdrawal requests. These providers operate under their own data protection obligations.

6.2 Identity Verification Providers

Where KYC verification is required, registration and identity document data is shared with our approved third-party identity verification service. This provider is contractually bound to use the data exclusively for verification purposes on behalf of 1333.

6.3 Fraud Prevention & Security Services

Technical and device data, IP addresses, and account activity patterns may be shared with fraud prevention service providers to detect and prevent duplicate accounts, bonus abuse, money laundering, and other prohibited conduct.

6.4 Legal and Regulatory Authorities

1333 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, court order, or legal process. We will notify affected players of such disclosures where legally permitted to do so.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 1333's business operations, personal data held by the platform may be transferred to the acquiring entity as part of that transaction. Affected players will be notified prior to any such transfer, and the acquiring entity will be bound by obligations no less protective than those in this Privacy Policy.

7 Cookies & Tracking Technologies

1333 uses cookies and similar tracking technologies to operate the platform, maintain session state, prevent fraud, and gather anonymised analytics data. The categories of cookies used are as follows:

• Strictly Necessary Cookies: These are essential for the platform to function. They maintain your login session, remember your language and currency preferences, and ensure security features operate correctly. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: These remember choices you have made — such as your preferred game lobby layout or responsible gaming settings — to personalise your experience across sessions.
• Analytics Cookies: Anonymised usage data is collected to help 1333 understand how players navigate the platform, which features are used most frequently, and where technical errors occur. This data is aggregated and does not identify individual players.
• Fraud Prevention Cookies: Device fingerprinting tokens and session identifiers are used to detect and prevent fraudulent login attempts, duplicate account creation, and suspicious transaction patterns.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair or prevent access to the 1333 platform.

8 Data Retention

1333 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to mandatory legal retention periods. The following retention periods apply:

• Account and KYC data: Retained for the lifetime of the account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Gameplay and session logs: Retained for a minimum of two (2) years to support dispute resolution and responsible gaming monitoring.
• Customer support records: Retained for two (2) years from the date of the last interaction.
• Marketing consent records: Retained for the duration of the account and for one (1) year following opt-out, to evidence the withdrawal of consent.

When data is no longer required and no legal retention obligation applies, it is securely deleted or anonymised so that it can no longer be linked to an individual player.

9 Data Security

1333 implements a layered set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between player devices and 1333 servers;
• One-way cryptographic hashing of all account passwords — 1333 staff cannot view or recover plain-text passwords;
• Tokenisation of payment credentials through our approved payment processor connections;
• Role-based access controls limiting internal access to personal data to authorised personnel with a documented business need;
• Regular security assessments and penetration testing of the platform infrastructure;
• Intrusion detection systems and real-time anomaly monitoring on all server infrastructure;
• Secure data backup procedures with encrypted off-site storage.

10 Your Rights

Subject to applicable law, you hold the following rights with respect to the personal data 1333 holds about you. To exercise any of these rights, contact our support team via live chat or at the email address listed in Section 16.

• Right of Access: You may request a copy of all personal data 1333 holds about you, free of charge for standard requests.
• Right to Rectification: You may request correction of any personal data that is inaccurate or incomplete. Some data fields can be updated directly within your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations that prevent erasure.
• Right to Restrict Processing: You may request that 1333 restrict processing of your data in specific circumstances — for example, while the accuracy of data is disputed.
• Right to Data Portability: You may request a structured, machine-readable copy of the personal data you have provided to 1333, where processing is based on contract or consent.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent (principally marketing communications), you may withdraw that consent at any time without penalty.

1333 will respond to all rights requests within thirty (30) calendar days of receipt. Complex requests may require up to an additional sixty (60) days, in which case we will notify you of the extension and the reason for it.

11 Children's Privacy

The 1333 platform is strictly for adults aged 18 and above. 1333 does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a person under 18, that data will be deleted immediately, the associated account will be closed, and any balance will be handled in accordance with applicable law and our Terms & Conditions.

If you are a parent or guardian and believe your child has registered on the 1333 platform, please contact support via live chat or email immediately so that we can take prompt action.

12 International Data Transfers

1333 is an internationally operated platform and your personal data may be processed on servers located outside Bangladesh. Where personal data is transferred to a jurisdiction that does not provide the same level of data protection as Bangladesh, 1333 ensures that appropriate safeguards are in place, including contractual protections with data processors that require them to apply data protection standards equivalent to those described in this Privacy Policy.

By using the 1333 platform, you acknowledge and consent to the transfer of your personal data to servers and third-party processors located outside Bangladesh as described in this section.

13 Marketing Communications

1333 may send you promotional communications — including bonus offers, seasonal promotions tied to events such as the BPL, IPL T20 season, Eid, or Pohela Boishakh, platform update notifications, and personalised game recommendations — where you have provided explicit consent to receive such communications at the time of registration or subsequently through your account settings.

You may opt out of all marketing communications at any time by:

• Updating your communication preferences in the account settings panel;
• Clicking the unsubscribe link in any marketing email; or
• Contacting 1333 support via live chat or email and requesting removal from all marketing lists.

Opting out of marketing communications does not affect the delivery of transactional communications such as deposit confirmations, withdrawal notifications, account security alerts, or required legal notices — these are sent regardless of marketing preferences as they are necessary for the operation of your account.

14 Third-Party Links

The 1333 platform may occasionally reference or display content related to third-party payment service providers (such as bKash or Nagad) as part of deposit and withdrawal guidance. Any external websites or services accessed via links from the 1333 platform operate under their own privacy policies and data practices. 1333 is not responsible for the privacy practices, content, or data security of any third-party website or service. We encourage you to review the privacy policy of any third-party service you use in connection with your 1333 account.

15 Policy Amendments

1333 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. When material amendments are made — meaning changes that affect the types of data collected, the purposes for which it is used, or your rights — we will notify you via the platform or to the email address or mobile number registered to your account at least fourteen (14) days before the amended policy takes effect.

The effective date at the top of this page will be updated with each revision. We recommend that you review this Privacy Policy periodically. Continued use of the 1333 platform following the publication of an amended Privacy Policy constitutes your acceptance of the revised terms.

16 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 1333 holds about you, please get in touch through one of the following channels:

• Live Chat: Available 24/7 via the platform — Bangladesh Standard Time (UTC+6)
• Email: [email protected]
• Response Time: Live chat queries are answered within two minutes under normal conditions. Email queries receive a written response within 24 hours.